We always insist, If you are concerned about the quality of our service, we always recommend that you purchase a free trial and evaluate it for 24 hours. If you believe it is satisfactory, then attempt to purchase our service from us.
Whatever the case may be, we will issue a full refund within three days of your purchase. We strongly advise you to test our service prior to purchasing it so that we will not have to deal with any refund claims.
3 Day Money Back Guarantee & Refund Policy
At RisingIPTV, we want you to be completely satisfied with your purchase. Please do not hesitate to contact us if you have any technical or sales questions. We want to make things right if you believe the service you purchased is not the ideal fit for your needs and you tried to resolve concerns with our support personnel.
Although we’d love to know what went wrong or how we can improve, you can get a full refund by following the steps below within 3 days of your purchase. If the three days have passed and you still have a problem, you can contact us at any time using our website’s chat support, a ticket on your account, or an email to have it resolved.
Requesting a Refund
To send us your refund request, follow the steps below:
- Request a refund using the contact form or email us at [email protected]
- Please use the same email address that you used to purchase our services.
- Include the invoice number in your message.
Note: Always contact us of your refund decision first; do not charge back from your card/Paypal without first informing us.